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ITNewcom's benchmarking business commenced in 2001 and since then has undertaken more than 800 IT service benchmarks.

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ITNewcom offers a range of ICT consulting services, each designed to optimise the value of an organisation's ICT function.

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As a consulting firm specialising in the ICT sourcing lifecycle, ITNewcom has a vast knowledge of the ICT market.


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ITNewcom was established in 1997 and has grown into one of Asia Pacific's leading IT advisory and benchmarking firms. Our goal is to help clients optimise IT value. We have more than 30 experienced IT advisors and analysts, with an average of more than 20 years IT industry experience. Our advisory and benchmarking tools and methodologies are both proven and flexible, and complement our extensive proprietary benchmarking databases.

Our clients are top 100 companies and major public sector departments and agencies. Since 1997 ITNewcom has advised on over 220 ICT sourcing transactions valued at more than $15 Billion and has conducted over 800 IT service benchmarks.


2013/14 IT Market Study

Each year ITNewcom undertakes an IT Market Study that is widely regarded as an authoritative analysis on the current state of the Australian ICT market. The Market Study captures and analyses information relating to:

• IT Spend;

• Technology Trends;

• Sourcing Trends; and

• Supplier Performance.


The 2013/14 IT Market Study has recently been conducted. Please contact ITNewcom for further information or if you wish to participate in the 2014/15 Market Study.

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